Terms and Conditions
General Terms and Conditions for DSB's app
The DSB's app is owned and operated by DSB. The use of this app is subject to a number of terms and conditions that users should be aware of.
In the DSB's app, you can purchase tickets and commuter passes. You can also view your purchase transactions and provided data. Furthermore, you have the opportunity to use various services such as traffic information and favorite stations.
Read more about the General Terms and Conditions for DSB's app
Privacy Policy
DSB places great emphasis on you feeling safe being a customer with us. This privacy policy contains information about our collection and use of personal data as well as a description of your rights. Any processing of your data is in accordance with the law applicable at any given time.
Terms and conditions International
Tickets abroad are basically so-called "through tickets". This means that the travel time guarantee etc. applies to the total journey.
For journeys with a number of railway companies, however, this is not a regular ticket, even if you buy a journey starting in Denmark. Here the rules from the company operation that part our your journey apply, and the travel time guarantee only applies to the part of the journey for which the company is responsible.
General terms and conditions for the use of DSB Plus
DSB Plus is a digital platform for customers where you can view your purchase transactions and subscribe to various services. For example, you can subscribe to communication from DSB and obtain benefits from DSB and DSB’s partners.
Read more about the General terms and conditions for the use of DSB Plus