Terms and conditions for purchase and use of Seat reservations

Version 2501 Last updated 14. May 2025

In the Joint National Travel Regulations, you can learn more about interruptions to operation, through-tickets, luggage rules, travel time guarantee and how to complain.
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In our Privacy Policy for DSB's app, you can read about how we process your personal data.

1. Seat Reservation

A Seat Reservation entitles you to a specific seat on the train. Therefore, in addition to the Seat Reservation, you must purchase a ticket for the actual journey either separately or at the same time as the Seat Reservation. This also means that a Seat Reservation for DSB 1' does not automatically grant access to the DSB 1' class compartment without a DSB 1' card or ticket.

1.1 Validity

A Seat Reservation is only valid on the chosen day, at the selected time, and for the designated carriage and seat as printed on it. The specified seat should be taken immediately after boarding the train; otherwise, it may be assigned to another passenger.

1.2 Availability

You have the option to purchase a seat reservation when traveling with InterCity, InterCityLyn, Lyn+ and on some regional trains, but on most regional trains it is not possible to buy a seat reservation.

1.2.1 Special conditions, when travelling to Bornholm

Seat reservations are not sold for Øresund trains or the Swedish Pågatåg from Malmö to Ystad. Therefore, you cannot reserve space for bicycles, strollers, and wheelchairs on Øresund trains and Pågatåg. Consequently, it cannot be guaranteed that there will be space available for them on all train departures.

1.3 Refund

A Seat Reservation can be refunded until the day before the departure date.

When you purchase multiple tickets at once, you can only get them refunded together.

1.3.1 If you have bought you Seat Reservation alongside with a ticket

If you have purchased a ticket and Seat Reservation in the same transaction, then the refund rules for the actual ticket apply.

2. Commuter Seat

2.1 Validity and terms

If you have a Commuter Card, Youth Card, or Pendler20, you are eligible to purchase Seat Reservations at a reduced price – also known as a Commuter Seat.

You may purchase a Commuter Seat within the route and service level for which you have a valid card.

You must always present your valid commuter card for the chosen route along with your Commuter Seat Reservation.

2.2 Availability

There is a limited number of seats available on each train, and you cannot choose your own seat. You can purchase a maximum of 1 Commuter Seat per order and a maximum of 2 tickets for the same 24-hour period.

2.3 Refund

A Commuter Seat Reservation can be refunded up until the day before the departure date.

3. Reservation for your bicycle

If you need to take your bicycle on an InterCity, InterCityLyn, Lyn+ or regional train, you must purchase a Bike Reservation. The Bike Reservation covers both the bicycle's travel and access to space. A Bike Reservation is only valid on the chosen day, at the selected time, and for the designated carriage and space as printed on it. The specified space should be taken immediately after boarding the train; otherwise, it may be assigned to another.

3.1 Refund

The Bike Reservation can be refunded until the day before the departure date.

4. Reservation for your

It is possible to obtain a Reservation for your baby carriage in the DSB's app. The reservation is free of charge. The reservation is only valid on the chosen day, at the selected time, and for the designated carriage and space as printed on it.

If you are prevented from traveling, the reservation must be cancelled in the DSB's app the day before travel.